Medical Information Services | Advice Nurse CC Health Centers and CC Health Plan Authorizations
Provides telephone services where nurses can help to determine medical needs, provide home care advice and medical information. Also provides information on Contra Costa Health Plan authorization and member services. Clients do not need to be CCHP members in order to receive health advice.
Physical Address
***CONFIDENTIAL***, Martinez, CA 94553
Hours
Advice Nurse: 24 hours daily; Information: Monday-Friday, 8am - 4:30pm
Application process
Call for information; if no medical record number present, wait and call will be transferred to the advice nurse.
Fee
None
Required documents
None
Eligibility
Contra Costa County resident without health insurance or pending health coverage with Contra Costa Health Services or Contra Costa Health Plan.
Languages
Language line available
Service area
Contra Costa County
Agency info
Contra Costa Health
Administrative office for the County's Health Services, the county health department, including Alcohol and Other Drugs, Contra Costa Health Plan, Contra Costa Regional Medical Center and Health Centers, Emergency Medical Services, Environmental Health, Hazardous Materials, Mental Health, Public Health and several advisory boards and commissions.