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Discounted Utility Services | Family Electric Rate Assistance (FERA) - PG&E

Provides a rate reduction program for single residential family households of 3 or more and mobile home parks, apartments, marinas with a meter for each unit and 3 or more residents. Program is designed for people who exceed the income threshold for the CARE discount program. See website or call for eligibility requirements.

Physical Address

***Phone and Internet Only***, San Francisco, CA 94105

Hours

24 hours daily

Voice

800-743-5000

Main Number

Application process

Call or visit website to apply and to check income guidelines.

Fee

None

Required documents

None for applications process, may be randomly selected to provide income proof at a different date.

Eligibility

Must meet FERA income guidelines, live in the home, PG&E bill must be in applicant's name.

Languages

English, Spanish, Mandarin, and Vietnamese.

Service area

Northern California Counties

Agency info

Pacific Gas and Electric Company PG E

Provides gas and electric utilities to the Bay Area and utility payment assistance to seniors, low income or disabled customers.

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